Submission Policy

Customers are responsible for:

• accurately identifying cards or collectibles submitted
• declaring accurate item values
• selecting the appropriate grading service tier

Market2Mint is not responsible for errors in customer-provided submission information.

Market2Mint does not guarantee the condition of submitted items and does not provide guarantees regarding grading outcomes.

Cards may contain defects including but not limited to:

• scratches
• print lines
• surface wear
• edge damage
• centering issues

Grading companies evaluate these factors independently.

Authentication, grading, encapsulation, and rejection decisions are made solely by the grading company.

Market2Mint is not responsible for:

• grading outcomes
• rejection of items
• altered or trimmed determinations
• authentication failures

Grading companies may assess upcharges if the declared value or service tier does not match the card’s determined value.

Customers are responsible for paying all grading company upcharges prior to release of graded items.

Shipping and insurance is a flat $26.00 per order. $26.00 covers your whole order, however many cards. It is charged one time per order, never per card, and does not change with the number of services or grading companies included in the order. Where a location or a card show ships a pregrade-only order free, the kiosk says so on screen before you order; adding a grading service brings the normal shipping and insurance.

Market2Mint handles all items with reasonable care.

However, Market2Mint is not responsible for damage caused by:

• pre-existing card defects
• grading company handling
• grading company encapsulation
• shipping carrier handling

Market2Mint’s liability for any loss or damage claim shall not exceed the declared value of the item or the amount of service fees paid, whichever is lower.

Proof of value may be required for claims.

Market2Mint (M2M) and the Host Partner Card Shop are not liable for any discrepancies, damages, or grading errors once the item has been collected by the customer. Customers are required to inspect all graded items at the time of pickup. Any claims regarding item condition or grading errors must be filed within 7 business days of the “Returned to Shop” notification. M2M maintains video records of all inductions for 30 days; claims made after this window cannot be verified and will not be honored.

Items not claimed within 120 days after notification may be considered abandoned.

Market2Mint will attempt to notify the customer at least three times. After abandonment, Market2Mint reserves the right to:

• charge storage fees
• liquidate items to recover costs
• dispose of items in accordance with applicable law

Market2Mint may operate submission services through partner shop locations.

Partner shops act only as drop-off and pickup locations and are not responsible for grading outcomes or submission processing.